Linux & Windows Server Administration Services
Servers are the foundation everything else runs on: applications, the database, email, the management system. When they work well, no one notices them. When they go down, the whole company stops. That is why we take over the full administration of your servers — physical, virtual or in the cloud — so you no longer waste time on maintenance.
We install, configure and maintain Linux and Windows servers, including mixed and hybrid environments. We apply security updates on time, continuously optimize performance and prevent critical errors before they become incidents. 24/7 monitoring shows us early when a disk is filling up, a service is consuming abnormally many resources or a certificate is about to expire — and we step in before anyone on your team feels the problem.
It does not matter whether the infrastructure was built by us or we take it over from another provider: we document it, stabilize it and bring it to a standard we can guarantee by contract.
What we include
- Server setup & migration
- Hardening & patch management
- Performance optimization
- 24/7 resource monitoring
- User & access management
- Database tuning
Who server administration is for
Server administration is for companies whose applications, databases, 1C, email or website run on their own, virtual or cloud servers, and where downtime means lost revenue. We work with businesses that have a single server in the office, companies running dozens of virtual machines, and development teams that need a stable production environment — in Moldova and remotely across Europe and the US. Typical situations: servers have not been updated in a long time, nobody knows exactly what runs on them, alerts reach no one, and the previous administrator left without any documentation.
How we work
We start with a free audit of your servers: what runs on them, how up to date they are, where the risks are. Based on the report we agree on a plan and an SLA with guaranteed response times, then implement the changes in stages, without interrupting operations. From the moment we take over, we operate the infrastructure 24/7 — with monitoring, alerts and a real engineer who handles every critical incident.
After takeover, every server gets its own runbook: which services it runs, who has access, how backups are made and how they are restored. We apply security updates on schedule, in maintenance windows agreed with you, so business hours are not affected. Every month you receive a report on server health, resolved incidents and our recommendations — from disks that will soon fill up to operating systems approaching end of support that should be planned into the budget.
How server administration pricing is formed
The price of server administration depends on the number of physical, virtual and cloud servers, the operating systems (Linux, Windows or mixed), the services running on them — databases, 1C, email, web applications — and the SLA level you choose: business-hours support or 24/7 with a 30-minute response to critical incidents. After the free server audit you receive a fixed monthly offer within 48 hours, with responsibilities and response times written into the contract.
Why ITBOX
Frequently asked questions
What does Linux and Windows server administration include?
Server administration includes setup and migration, hardening and patch management, performance optimization, 24/7 resource monitoring, user and access management, and database tuning. We step in before a problem becomes an incident: a disk filling up, a service consuming abnormal resources or a certificate about to expire.
Do you manage cloud servers or only physical ones?
We manage both, including hybrid environments. We work with on-premises physical servers, virtual machines and cloud servers on AWS, Azure, Google Cloud and Cloudflare. For companies that want to move servers to the cloud, we also run planned migrations without interrupting operations.
What does 24/7 server monitoring mean in practice?
It means every server is checked automatically around the clock: CPU load, memory, disk space, critical services and certificates. Any abnormal value triggers an alert, and a real engineer picks up critical incidents within 30 minutes, including nights and weekends.
Can you take over servers from another administrator or provider?
Yes, we regularly take over infrastructure built by others. We document what runs on each server, rotate passwords and access in an orderly way, stabilize the configuration and bring it to a standard we can guarantee by contract. The handover happens in stages, without stopping your business.
Can you administer our servers fully remotely from Moldova?
Yes. Server administration is delivered fully remotely for clients in Europe and the US: monitoring, patching, troubleshooting and incident response all happen online, with the same 30-minute response to critical incidents. We work in English, Romanian or Russian, and our time zone overlaps with European business hours.
What uptime do you guarantee for servers?
The infrastructures we manage run with uptime above 99.9%. We achieve it through 24/7 monitoring, preventive maintenance, verified backups and a 30-minute response to critical incidents. The availability level and response times are fixed in the SLA contract.