1C Development & Support in Moldova
For many companies in Moldova, 1C is the system where everything happens: accounting, invoicing, inventory, sales. When 1C runs slowly or stops, business stops with it. We offer complete development of 1C solutions — customization, optimization and the implementation of ready-made products: Accounting, Trade, Retail — plus the day-to-day administration that keeps them running.
We cover the entire lifecycle of 1C platforms: we configure the system to your business specifics, develop the features missing from the standard configuration, integrate 1C with your other systems — online store, CRM, bank, reports — and administer the server it runs on, with backup and maintenance included. The accounting team gets direct support, hassle-free: user questions come to us, they do not stay stuck internally.
If you already have a 1C system that "works, but slowly", we start with optimization: most of the time, speed problems come from old configurations, unmaintained databases or an undersized server — all fixable without rebuilding the system from scratch.
What we include
- 1C configuration & development
- 1C server administration
- Integration with other systems
- Backup & maintenance
- User support
- Performance optimization
Who our 1C development and support is for
This service fits companies in Moldova and the region that run their accounting, invoicing, inventory or sales in 1C and do not employ an in-house 1C developer. We work with trading and retail businesses on 1C:Trade or 1C:Retail, with accounting firms that manage several databases, and with production or distribution companies that need their own reports and custom features. Typical situations: 1C slows down at month-end closing, the database has not been maintained for years, the developer who configured the system no longer answers, or 1C has to be connected to an online store, a bank or a CRM.
How we work
We start with a free audit of the existing 1C system — version, configurations, performance, backup — or of the requirements, if you are implementing from scratch. We then agree on the plan and the SLA, implement the changes in stages, without blocking accounting during reporting periods, and stay by your side 24/7: administration, monitoring and user support.
Throughout the engagement, accountants and other 1C users write to us directly — in Romanian, Russian or English — and every request gets a ticket tracked until it is resolved. We test configuration changes on a copy of the database first, then apply them to production with a backup taken beforehand. Every month you receive a report on resolved requests, the state of the 1C server and our recommendations, from configuration updates to performance optimizations.
How the price of 1C support is formed
The price depends on a few concrete factors: the configuration in use (Accounting, Trade, Retail or a customized one), the number of databases and users, the amount of development or integration work and the SLA level you need. Ongoing administration — server, backup, updates and user support — runs on a monthly plan, while new features are estimated separately, per project. After the free audit of your 1C system you receive a fixed offer within 48 hours, with no hidden costs.
Why ITBOX
Frequently asked questions
How much does 1C development cost for a company?
The cost of 1C development depends on the scope: a report change is estimated differently from a full integration with an online store or a bank. We do not use one-size-fits-all price lists — after the free audit and a discussion of your requirements, you receive a fixed estimate for each stage within 48 hours and approve it before work starts.
What does a monthly 1C support plan include?
A monthly 1C support plan includes administration of the 1C server, verified backup, configuration updates, 24/7 monitoring and user support. Accountants send their questions directly to us, and for critical incidents — for example when 1C will not start — we respond within 30 minutes.
Why is 1C slow, and can it be fixed without reinstalling?
Yes, in most cases 1C can be sped up without rebuilding the system from scratch. The usual causes are unmaintained databases, outdated configurations and an undersized server. During the audit we measure where the time is lost, then optimize the database, the server or the configuration code, depending on the cause.
Can you integrate 1C with an online store, a bank or a CRM?
Yes, we integrate 1C with online stores, CRMs, banks and reporting systems. Orders, stock levels, payments and documents then flow between systems automatically, without manual re-entry. Every integration is tested on a copy of the database before it goes into production.
Do you take over a 1C system configured by another developer?
Yes, we regularly take over 1C systems configured by other developers or former employees. We start with an audit of the configuration, the databases and the server, document what we find, and only then make changes. If documentation is missing, we rebuild it so the system no longer depends on a single person.
Do you also manage the server 1C runs on?
Yes, we administer both the 1C application and the server it runs on, including backup and 24/7 monitoring. The advantage is a single accountable provider: when something breaks, there is no passing the blame between the 1C developer and the system administrator.