Complete network administration for Art-Club ISP: BGP, MPLS, OSPF and IPTV delivery in Strășeni
Context: Operating a regional ISP and digital television network
Art-Club is an internet service provider (ISP) and digital television provider operating in Strășeni and neighboring localities in Moldova. Its service portfolio includes free internet connection, complimentary router, and unlimited television access with over 200 TV channels via IPTV. The business model prioritizes accessibility: no installation fees, equipment is included, which creates a customer base with high expectations for reliability and service quality.
Running an ISP network is no task for casual administrators. It demands expertise in BGP routing across the internet, MPLS engineering for traffic optimization, OSPF services in the network core, billing system administration and synchronization, and IPTV video delivery with low latency and zero packet loss. Art-Club entrusted ITBOX to operate these critical subsystems, allowing the company to focus on sales and customer support.
Challenge: Operating a carrier-grade network with operator-level redundancy and reliability
Delivering ISP and IPTV services in a region with variable infrastructure requires a network that is resilient to outages, maintains stable BGP peering, and delivers video content without interruption. Any BGP routing failure, misconfigured MPLS, or high OSPF convergence time directly impacts customer experience and network satisfaction. Meanwhile, the billing system must stay synchronized with subscriber tables and active services at all times.
Beyond these technical requirements, Art-Club lacked sufficient internal resources for 24/7 monitoring of routing, troubleshooting IPTV video issues, and maintaining BGP and MPLS configurations to operator standards. The core problem: how to keep Art-Club's network operations at telecom-operator level without hiring an expensive, mature IT team?
Solution: ITBOX administers the complete provider network and all related systems
ITBOX assumed full responsibility for operating Art-Club's network: from BGP peering and configuration with upstream partners, to MPLS routing in the network core, OSPF orchestration across internal links, continuous latency and packet loss monitoring, and proactive detection of anomalies. ITBOX's mandate includes billing system administration: subscriber table synchronization, active service validation, and correction of IP assignment errors. The architecture is built on high-availability principles: redundancy in routing, automatic failover on link loss, and real-time alerting.
ITBOX also administers IPTV stream delivery and the video library serving Art-Club's 200+ channels. Each stream is monitored for continuity, audio-video sync, and compatibility across various router and decoder types. 24/7 support and configuration documentation ensure Art-Club remains confident that services stay online and performant, regardless of problem complexity. Our network and security services include disaster recovery plans, configuration backup, and regular testing of failover scenarios.
What ITBOX administers for Art-Club's network
- BGP peering and internet routing: peer configuration, route attributes, import/export policies, and monitoring of BGP session stability.
- MPLS and core network routing: MPLS LSP configuration, traffic labeling, and QoS prioritization for real-time services (IPTV).
- OSPF and internal topology: OSPF Area arbitration, SPF recalculation, and cost optimization across the Access network.
- IPTV delivery and video streams: multicast stream ingestion and processing, transcoding for multiple resolutions, and distribution via local caches.
- Billing system and provisioning: subscriber synchronization, dynamic IP assignment, service validation, and monthly usage reporting.
Results: A stable, scalable, and long-lived network
- Reliable BGP and OSPF routing with no peering failures or routing loops, maintaining constant internet connectivity and affiliated services.
- Uninterrupted IPTV delivery: over 200 channels available with latency under 100 ms and packet loss below 0.1%, ensuring smooth viewing experience.
- Accurate and real-time billing system: subscriber synchronization, instant service updates, and precise usage reports, reducing disputes and boosting customer confidence.
- Scalability capacity: the architecture allows new subscribers and TV channels to be added without major reconfiguration, only with traffic adjustments and resource reallocation.
ITBOX continues server administration and DevOps optimization for Art-Club, with plans for periodic infrastructure upgrades. An operator network is not built once; it evolves. We stand alongside Art-Club at every step.
Frequently asked questions
What does complete network administration of an ISP provider mean to ITBOX?
It means ITBOX assumes the role of network operator: configures and monitors BGP routes to the internet, manages MPLS and OSPF in the network core, delivers IPTV streams, and operates the billing system. Every technical aspect of Art-Club's network is under ITBOX's responsibility, 24/7, with emergency support and recovery plans.
What is the difference between BGP, MPLS and OSPF, and why are they important for an ISP network?
BGP is used to announce and select routes across the global internet; MPLS labels traffic in the network core for prioritization and optimization (vital for IPTV); OSPF coordinates fast, efficient internal routing across local links. Together, these protocols ensure every packet reaches its destination with low latency and zero loss, essential for IPTV and delay-sensitive services.
How does ITBOX ensure all 200+ IPTV channels are transmitted without interruption?
ITBOX monitors each IPTV stream in real time for continuity, sync and quality; uses local caches to reduce latency; and applies QoS via MPLS to prioritize IPTV traffic over other services. Redundancy at the transport level and automatic failover ensure that a single link failure does not stop transmissions. Regular testing of emergency scenarios keeps the system ready.