ITBOX logo
SYSTEMS ACTIVE · 99.9% UPTIME

Your IT infrastructure,
with no weak points.

We manage servers, networks and DevOps pipelines for companies that can't afford downtime. 24/7 monitoring, 30-minute response to critical incidents.

See our services
10+
years of experience
99.9%
guaranteed uptime
30min
incident response
24/7
monitoring & support

Our Services

Comprehensive IT solutions tailored to your business needs

Managed IT Support

Helpdesk, computer and server maintenance on a monthly plan. Remote and on-site support in Chișinău with a 30-minute response time.

Your external IT department at a fixed, predictable price.

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Server Administration

We install, configure, and maintain Linux and Windows servers. We apply security updates, optimize performance, and prevent critical failures.

We provide a stable and secure environment with no unexpected downtime.

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AI Integrations and Business Process Automation

We develop AI-powered systems that analyze data, generate insights, and make decisions in real time.

AI improves accuracy, reduces operational costs, and streamlines workflows.

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Web Application Development

We build websites and custom web applications — from landing pages and corporate sites to dashboards and business platforms, with clean, scalable architecture.

Fast, secure and SEO-ready products, delivered end to end and easy to maintain.

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Networking and Information Security

We design, configure, and maintain corporate networks of any complexity: LAN, WAN, VPN, VLAN, traffic balancing, and secure remote access.

We implement modern security solutions: firewalls, intrusion protection, data encryption and periodic audits. We ensure fast, stable and fully protected operation of your infrastructure.

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DevOps and Automation

We automate application deployment, testing, and updates. We set up CI/CD pipelines, monitoring, containerization, and orchestration (Docker, Kubernetes).

We accelerate feature delivery, improve system stability, and minimize downtime.

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Backup and Recovery

We configure automated backups — both local and cloud-based — and regularly test recovery procedures to ensure business continuity.

Even in critical situations, your data remains safe.

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SEO & online visibility

Technical SEO audit, on-page optimization and Core Web Vitals. We make your brand visible in Google and AI search.

We build visibility that brings steady traffic and new clients.

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1C Development and System Administration

We provide full-cycle development of 1C solutions tailored to your business. We customize and optimize existing systems, and when needed, implement ready-made products (Accounting, Commerce, Retail, etc.).

We deliver functional, stable solutions perfectly aligned with your internal processes.

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Cloud migration

We move your servers and applications to AWS, Azure, Google Cloud or Cloudflare — with a tested plan, minimal downtime and a rollback plan.

A predictable cloud bill and the same team that stays to operate the environment.

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Infrastructure as Code

We describe the entire infrastructure as code with Terraform and Ansible — servers, networks, firewall, DNS — versioned in Git and reproducible in minutes.

Identical environments, without drift and without dependence on a single person.

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itbox@chisinau:~

itbox whoami

team.............. local, Chișinău

experience........ 10+ years in production

focus............. stability · security · efficiency

itbox status --all

servers......... healthy

network......... stable

backups......... verified 04:00

ssl-certs....... valid 81d

uptime........... 99.97%

incidents........ 0 open

sleep well. // we don't.

About ITBOX

ITBOX is a local team of professionals with extensive, hands-on experience in IT infrastructure administration. We work closely with each client and deliver solutions tailored to the specific needs of the Republic of Moldova’s market. Moldova is our primary market, but we also work seamlessly with clients across Europe and the Americas — on-site in Moldova and 100% remote anywhere in the world.

How We Work

1

Infrastructure Assessment & Audit

We begin with an in-depth analysis of your current IT environment - identifying vulnerabilities, performance gaps and potential risks. Then, we deliver a clear, detailed report that outlines our findings.

2

Tailored Solution Design & Rapid Implementation

Based on the audit, we craft and deploy fast, robust, and scalable solutions specifically tuned to your business needs and priorities.

3

Proactive Monitoring & Ongoing Support

After deployment, we continuously monitor your systems, manage maintenance and respond actively to any issues - ensuring stability, security, and minimal downtime for your business.

// How we work

From chaos to control, in four steps.

01

Full infrastructure audit

We analyze your IT environment in detail and deliver a clear report covering risks, vulnerabilities and performance issues. No strings attached.

02

Plan & SLA

We propose a clear stabilization plan and an SLA with guaranteed response times.

03

Design & implementation

We build and roll out fast, scalable solutions — without stopping your business.

04

24/7 monitoring & operations

We watch your systems around the clock, prevent issues and scale as you grow.

Why Choose Us

Trusted expertise and proven results for your IT infrastructure

Proven Experience

Over 10 years of managing critical infrastructures with verified expertise.

Fast Response

Minimal reaction time and reduced downtime to keep your business running.

Qualified Experts

Certified specialists with hands-on experience and verified expertise.

Scalable Solutions

Suitable for startups and large corporations alike, growing with your needs.

Cost Efficiency

Effective outsourcing at a lower cost than maintaining an in-house team.

High Level of Security

High level of security – modern protection methods, encryption, access control and auditing

// Plans

Flexible engagement, no cookie-cutter pricing.

Pick a starting point. We build the offer around your company's real needs — not the other way around.

Start

The essentials, covered

For small teams that want peace of mind and basic control.

  • Up to 5 servers
  • 24/7 monitoring
  • Automated backup
  • Business-hours support (8:30–17:30)
  • DevOps & automation
POPULAR

Business

Growth without downtime

For growing companies with uptime requirements.

  • Up to 20 servers
  • Critical response in 30 min
  • 24/7 support + SLA
  • DevOps & CI/CD
  • Disaster recovery

Enterprise

Dedicated partnership

For critical, multi-site infrastructure.

  • Unlimited servers
  • Custom SLA
  • Dedicated engineer
  • AI & 1C integration
  • Audit & consulting

Web & SEO

Visibility on Google

For businesses that want an online presence and customers from Google.

  • Website from scratch
  • SEO + Google Search Console
  • GA4 + monthly reporting
  • Content & social media (SMM)
  • Ongoing maintenance and optimization

Every offer is built individually, after the free audit — you pay for exactly what you need.

Financial Services & Banking Insurance Healthcare & Medical Services Retail & E-Commerce Manufacturing & Industrial Logistics & Transportation Telecom Infrastructure Hospitality & Tourism Financial Services & Banking Insurance Healthcare & Medical Services Retail & E-Commerce Manufacturing & Industrial Logistics & Transportation Telecom Infrastructure Hospitality & Tourism

Industries We Serve

Specialized IT solutions for diverse business sectors - from small and medium businesses to large enterprise environments

Financial Services & Banking

Insurance

Healthcare & Medical Services

Retail & E-Commerce

Manufacturing & Industrial

Logistics & Transportation

Telecom Infrastructure

Hospitality & Tourism

Guarantees & SLA

Our commitment to your business continuity

30-Minute Response

Guaranteed fast response: We arrive within 30 minutes in case of critical failures.

99.9% Uptime

We guarantee maximum availability for your critical systems and infrastructure.

// Case studies

Results, not promises.

Cloud · Infrastructure

Migrating physical office servers to the cloud, with Cloudflare Load Balancer

How we removed the dependency on office power and internet, with zero downtime.

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Web · SEO

Flexa Systems: from WordPress to Shopify, with SEO on the first page of Google

Full redesign and migration with no traffic loss — most keywords on the first page.

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Infrastructure · Web · SEO

EuroRolete: complete production infrastructure + a new website with SEO

From the physical network on the factory floor to a redesigned, Google-optimized website.

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Cloud · Microservices

Rapidasig: from physical servers to microservices in the cloud

Moving from physical servers to a cloud microservices architecture with high availability and autoscaling.

Read the case study →
Logistics · AI

NVA TIR Company: Transport Management & Logistics application with AI

Developing a Transport Management Logistics application with AI integration.

Read the case study →

Our Technology Stack

Comprehensive tools and technologies we work with

// FAQ

What companies ask us most often.

We provide Linux/Windows server administration, networking and IT security, DevOps and automation, 1C development, AI integrations, backup and disaster recovery, and 24/7 monitoring.

We are headquartered in Chișinău and serve clients across all of Moldova, both on-site and remotely. We also work seamlessly with clients in Europe and the Americas — infrastructure and development projects are delivered fully remotely.

Yes. We provide customized SLA contracts with guaranteed response times and 24/7 technical support for critical infrastructure.

Pricing depends on the number of servers, infrastructure complexity, and SLA level. We offer a free infrastructure assessment.

Fill out the contact form or call +373 67 502 020. We'll schedule a free infrastructure assessment and propose a tailored solution.

Yes. We develop websites and web applications and provide technical SEO — audits, on-page optimization and Core Web Vitals — so your business is visible in both Google and AI search.

We work with clients from any country. Most of our infrastructure and development work is delivered remotely, so location is not a constraint.

Get a Free Assessment

Have questions or need help? Choose the most convenient way to contact us — send a request, call, or email. Our team will get back to you shortly.

You can also reach us directly:

Email:

info@itbox.md

Working Hours:

Mon – Fri: 08:30 – 17:30

Office Address:

Florilor Street 12A, Chisinau, Moldova

ITBOX logo

We manage servers, networks and DevOps pipelines for companies that can't afford downtime. 24/7 monitoring, 30-minute response to critical incidents.

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